I can't join Venom Foundation and Venom Pad in discord

Hello ecosystem venom, I have been writing here on this forum for more than 2 months, but my problem is still not solved, I have already mentioned more than once that my account was created a long time ago, I have a photo avatar, I have a Google 2FA, I sent my ID to Discord, but my problem still undecided, who should I turn to?
Behind the Venom project there is enormous money, $1 billion of investment, and you cannot provide adequate support to your community, I am already silent about the fact that most of the links and sites do not work correctly, do not open, or are vulnerable to attacks, recently only complete dissatisfaction with project, it’s interesting to hear your opinion friends.