Discord ok but i can't claim on testnet website

I tried on IOS , Android , clear cach on PC , log out and in

I have all condition and have all discord

what can i do ?

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Is this for faucet you are asking about?

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For this

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Are you sure that you are using the same Discord on claiming?

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Yes i have one discord
i have screen

I’m in the 6 different discord , but can’t claim

can you try to send a video please.

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you can see the video in your private message

Did you find any solution?I have the same problem,but in my case I think it is because I have registered on venom testnet with a different discord account(i do not have access to that anymore)Can someone help me?

I have exactly the same problem

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My acount I can joint normly