I can not join Venom Foundation Discord

I can’t join Venom Foundation Discord
Link: Venom Foundation
1 : I am sure that I am not using the same IP (No VPN, shared network, mobile data or multiple account)
2 : my discord account is more than 14 days old
3: I am sure that my discord account has an avatar
4: I am sure that 2FA is enabled for my Discord account

I dont know how to reach venom support!
So I leave my discord id here:
my discord id: 1108131699767914618