Bot ban me after link on ticket with support)

I created a ticket and wrote a link in it, a chat with a support, the link was to the Venom official resource. I do tasks every time they appear, I read, I write, but now the Bot has banned me for the official link and I can’t go to the official channel, I can only go to the links, mailing lists, I have lost a real source of information on the Venom Foundation group.
Now I ask you to remove my discord ID from the ban list, since this is a mistake and you understand it yourself, different groups have been added to my discord and there were no such problems. There were none at all.

Discord nick: labsvenom
my discord id: 1105173671775051867

cant comeback to